CAS 2000

CAS MSPS

PMS 2000

ACD 2000

TFC 2000
CAS 2000
     CAS 2000 Main Windows

CAS 2000 is an effective management tool that reduces monthly telephone expenses, saves time, establishes control, and enables managers to optimize usage of the telephone system facilities. In short, it will give you the information you need to save money, save time and to make decisions.

     Report Scheduling

Scheduling and batch printing are the best tools to improve productivity. With an easy setup, any monthly, weekly or daily report can be automatically printed at your specified time.

     Capture All Calls

Captures all outgoing local/long distance/IDD, incoming, internal and TIE calls, and accurately costs all calls using the applicable call charge rates, including night, weekend and holiday discount rates.

     Call Fraud Detection

Helps your business to detect any unusual calls in real-time mode by setting the time frame, call number, extension, FAC, trunk number, call type, call duration or call charge. When the call meets the above condition, system will prompt the message and alarm users.

     Data Auto Backup

Provides users a secure way to ensure the data is auto-backup daily at a specified time.

Features
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  • Supports Win9X/NT/2000/XP in both Chinese and English operating system.
  • Multiple languages in one single product.
  • True RDBMS database engine with self-recovery mechanism.
  • Password protection for sensitive functions and data.
  • Real-time view up to 1000 call detail records in the screen.
  • Scheduled and batch printing.
  • Report output to printer, screen or file that can be supported in MS Excel.
  • Reports for all authorization and Direct Inward System Access PIN or FAC code holders.
  • Create a report that lists information concerning calls grouped according to the parameters and filters by department, extension, business number, cost charge, call duration, call type, trunk number and etc.
  • Advanced filtering criteria for report analysis and user-defined reports.
  • Scheduled database backup.
  • Call fraud detection.
  • Auto insert extension and trunk number.
  • Redundant data storage, captured calls are stored twice in two separate data files.
  • Multiple carriers and user-defined VPN rate.
  • Support all world currencies and call costing methods.
  • Provides 4 time segments for rate.
  • Provides initial and additional charge for entire call.
  • The duration adjustment in seconds added or subtracted per call.
  • The minimum duration of call, any call below this duration will be ignored and will not be saved into the database.
  • The fixed service charge added to the cost of the entire call.
  • Setting the different charge scheme for different trunk number.
  • The markup or markdown percent applied to any type of calls, such local, domestic or IDD calls
  • Provides holiday table for discount rate.
  • Provides user to recalculate all charges at any time when required.
  • Free download the latest tariff rate from our web site.

Report Name Description

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Department Detail Report Lists each call for every FAC or extension grouped by department and division. This report may be used to charge employees for personal calls, keep track of telephone costs and spot telephone abuse.
Extension Detail Report by Extention Same as above except sorted by extension in ascending order.
FAC Detail Report This report lists all phone calls, sorted by FAC, that were placed according to the FAC defined in the FAC table
Phone Bill Detail Report Lists detailed calls for each trunk.
Account Code Detail Report Account reports are generally used to bill customers or projects, based on the account numbers specified in the PBX database. Service departments or professionals (such as lawyers or accountants) can use the account reports to bill their clients, based on actual telephone usage.
Call Journal Detail Report List each call by date and time.

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Corporate Summary Report Show total charges for each division in the organization.
Division Summary Report Show total charges for each department grouped by each division in the organization. This report can be used in planning departmental budgets by making it easier to forecast telephone expenses.
Department Summary Report Lists the total number of calls, total duration and total charges for every FAC or extension in each department. Totals are printed for each department.
Extension Summary Report by Dept Code Same as above except sorted by dept code.
Account Code Summary Report The Account Summary Report lists the total calls for each account. The report lists the information by extension for each account number.
FAC Summary Report The FAC Summary Report lists the total calls for each FAC defined in the FAC table.
Phone Bill Summary Report Summarizes the statistics for each trunk. The report lists the total calls, duration, charge information for each trunk. In addition, it includes grand totals for all of trunks.
Business Number Summary Report This report lists all the calls made to the defined business number that are defined in the Business Number table.

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Corporate Cost Allocation Report Show total charges for each division in the organization and user can enter a pre-defined total charge. System will calculate the allocated percentage and charge for each division in order to make up the pre-defined total charge
Division Cost Allocation Report Show total charges for each department in the organization and user can enter a pre-defined total charge. System will calculate the allocated percentage and charge for each department in order to make up the pre-defined total charge
Top Usage Report Show extensions that have top usage according to number of calls, total duration or total charge.
Summary Report by Area Code This report summarized call information grouped by the area code.
24 Hour Traffic Report This report provides call summary in a 24 hr-format.
Undefined Extension Report This report lists all phone calls, sorted by extensions that were placed but not charged to a listed department.

Stay at The Leading Edge of Technology, and Put Customers first
CAS 2000 Features Standard Version Professional Version

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Scheduling Print N/A v
Data Auto Backup N/A v
Extension Number 200 No Limit
20 types of reports v v
Support Chinese & English v v
Call Fraud Detection v v
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l		 Trunk Status Module Help your business detect any unused trunk to maximize trunk productivity. For each defined-trunk, CAS 2000 will display in main Window real-time trunk update information such as the latest accessed date, time and total day calls. If any trunk's non-active time exceeds user-defined limit, system will prompt trunk information on screen and beep to alarm users.
Data Export Module Allows download of call data to disk in “Print to file” text format, enabling it to be incorporated into database applications.
MS SQL/My SQL Interface Real-time update the call detail record into Microsoft SQL or MY SQL database to be migrated into customer application